Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address when you sign-up on our website or though offline sources like speaking with you on the phone. Payment and billing information. We do not collect your credit card number or credit card expiry date or other details pertaining to your credit or debit card on our website. As of now any payments done for services offered are made by the client through a bank to bank transfer via NEFT or RTGS to the Idam Learning company account. Information you post. We may collect information you post in a public space on our website or on a third-party social media site.
Demographic information. We may collect demographic information about you, articles you like, any events you intend to participate in, any skill building or coaching sessions you would like to participate in, or any other information provided by your during the use of our website. We might collect this as a part of a survey also. Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website and pages accessed. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you. We collect information directly from you when you sign up on the Idam Learning website. We also collect information if you post a comment on our websites or ask us a question through phone or email. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We use information to respond to your requests or questions. We may use your information to confirm your registration for an event or session.
We use information to improve our products and services. We may use your information to customize your experience with us. This could include displaying content based upon your preferences and needs.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information to contact you: We may use the information you provide to contact you for confirmation of a coaching session or an event.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We may send you information about special promotions or offers. We might also tell you about new products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications. We might send you emails or SMS about the registration of your coaching session or about a purchase.
You can opt out of receiving our marketing emails. To stop receiving our informational or promotional emails, please email email@example.com. It may take about ten days to process your request.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Ms. Uma Arora,
H-78, FF, Residency Greens,
Gurgaon - 122001
Ph: +91 124 4057541
If you have questions, suggestions, or wish to make a complaint, please contact us on the above. Note that complaint must be from someone personally and directly affected by the matter which forms the subject matter of the complaint. It must not be vexatious, trivial or argumentative.